Just this month, I am proud to say we hit another major milestone that reflects as much on the entire digital video industry, as it does on Verimatrix. We celebrated reaching 500+ pay-TV operator customers and securing more than 20 million screens. (For additional milestones, read about our global number one ranking in Content Protection/DRM in MRG’s IPTV Market Leader report – for 5 1/2 consecutive  years!)

A large part of our tremendous growth has been due to the pay-TV planets colliding. Back in 2006, virtually all of our customers were delivering green field IPTV services over managed networks. Fast forward six years, our heritage in IP-based security techniques has placed Verimatrix in the center of this collision.

Cable and satellite providers are taking advantage of IP networks for two-way communication – over both managed and unmanaged (OTT) networks.  IPTV operators are also turning to Internet-based OTT video to enable a compelling multi-screen experience. And we are finding that increasingly even “pure play” OTT video providers need to meet the same content security requirements for premium video as the traditional operators do (see our latest white paper, Content Security Requirements for Multi-Screen Video Services.) Of course, there remain tens of thousands of analog operators that are still transitioning to digital (India’s Phase I digitization this year presents a wealth of opportunities.)

Our cable and satellite (DVB) customer base increased 100% in 2011, and we’ve had a 500% growth in secure OTT video services. Based on feedback from customers, particularly our DVB customers, they feel more confident that our VCAS solutions will help them extend into multi-network, multi-screen video services more efficiently.

Additional proof of our position in the market can be found in our 3-Dimensional Security approach, which we introduced more than three years ago: Flexible layers of protection techniques that address evolving business needs and revenue threats. In other words, any screen over any network to meet any threat. This clearly still rings true today.

Since celebrating this milestone was so much fun, everyone is focused on reaching the next one!

How can we provide our customers with the most innovative solutions for securing and enhancing revenue for multi-network digital TV services on the market today?

This month, Verimatrix has been recognized for our innovation by two separate entities, both distinguished in their own right.

During CES 2012, our MultiRights solution won the Content Protection category at the prestigious 2012 TV Innovation Awards.  Very exciting news, especially considering the source of the award.  Now in its third year and administered by IMS Research, the 2012 TV Innovation Awards are one of the premier endorsements of innovation in television. The awards recognize the most forward-thinking companies that are creating products and services to change the way people watch television.  We are thrilled that Verimatrix was honored as one of these companies.

We feel that this commitment to innovation has also contributed to our sustained market leadership in software-based security. In December, MRG released its bi-annual IPTV Market Leaders Report that named Verimatrix in the top position. This marks the 11th consecutive time that we have maintained our market share in IPTV, representing 5 ½ years of Verimatrix global leadership.

Not a bad way to ring in the New Year!  We are thrilled to kick off 2012 on such a high note and look forward to continuing our relentless innovation in multi-network and multi-screen content protection and revenue security. Our philosophy is that if we offer our customers innovative solutions for securing and enhancing revenue on their multi-network digital TV services, we help them to market leadership positions in their own business. Their success becomes our success.

To help navigate this landscape and to better serve our customers and the market, we helped develop a paper that will serve as a content licensing and security guide for video service providers planning multi-network, multi-screen services. We teamed with Bill Rosenblatt, founder of GiantSteps Media Technology Strategies, who has been steeped in digital rights and content management technologies for many years and has served as technical expert in litigation and public policy initiatives related to digital copyright.

Basically, he has the studio relationships, technical and legal chops and objective perspective to summarize available information and draw conclusions that are valuable to service providers.

We believe this is the most comprehensive guide available today on how the approach to multi-screen and TV Everywhere types of services relate to traditional licensing and security rules. In general, we found that practical security requirements for over-the-top (OTT) services and portable devices are becoming more analogous to traditional video delivery as the industry matures, meaning the requirements are becoming more stringent.

It is HD content, delivered to any device, that has become primary benchmark in licensing terms and security requirements. The physical media delivery regime for HD was fundamentally grounded in the AACS protection model – now the application of similar principles and in the digital delivery domain is part of the background, although we are seeing trends that this is changing.

In fact, the content of this first version of the paper highlights areas – licensing attributes, new security techniques, release windows, usage rules and studio policies – that are most in flux and provides signposts on where requirements are headed. Of course, market dynamics will never stop shifting. Content owners will attempt to influence them through their licensing deals, and content protection requirements are among the most important licensing terms.  When appropriate, we will update our conclusions over time and use future versions of the paper as a vehicle for updates and elaborations as the industry evolves.

Whether you are a traditional managed-network operator, an OTT video startup, or an ecosystem partner developing devices and apps for premium video delivery, this paper is a must-read to gain a better understanding of content and revenue security in the changing world of multi-screen services.

If you are facing some of these choices in launching new breeds of services, please take a minute to download this paper and let us know what you think. We look forward to continuing this discussion!

As part of its Awards coverage, Digital TV Europe asked Tom to reflect on his accomplishments in 2011, and provide his vision for 2012. Here is an excerpt of the interview.

1. What for you were the professional highlights of the last year?

We delivered a number of multi-network, multi-screen projects to our customers, and we completed the acquisition of an excellent technology company (Comvenient, a DVB conditional access specialist based in Munich). Plus, our company passed an important milestone as we added our 500th operator customer.

2. What was the year’s most significant wider industry development in your opinion?

The embrace of multi-screen delivery by pay-TV operators.  It’s hard to believe that the iPad was launched less than two years ago, when it seems that every pay-TV operator is now racing to support tablets along with mobile phones, Blu-ray players and connected TVs.

3. What are your goals for next year?

The complexity of multi-network, multi-screen systems poses a huge challenge for pay-TV operators. We have a great solution to abstract away much of the complexity and related cost. In 2012, our plan is to take a leading market position for these rollouts.

4. What do you think are the main challenges and opportunities facing the industry over the next year?

Challenges are global economic concerns and the complexity of multi-screen systems. Opportunities are the half-completed transition from analog to digital networks, and the fact that pay-TV will be ascendant as the legacy advertising model erodes.

5. What would have been your career of choice if you had not worked in the digital TV/media industry?

There are other industries?  I’m very intrigued by biotech and the medical advances that are being driven by an aging population and new genetic advances.

6. Which individual in the public eye do you most admire and why?

Well, I certainly appreciate the unique entrepreneurial spirit of Steve Jobs.  To start a business in the garage and make it the most valuable company in the world, to return from exile, create a powerful culture and brand – that’s quite a life story.

We laid out our product roadmap to show how we are meeting the needs of both our DVB and IPTV customers that are broadening their services to hybrid DVB-IP and multi-screen delivery. We haven’t received an RFP in the last 12 months that didn’t include some multi-network, multi-screen component. Even if customers are not ready to make that type of network transition now, they certainly want to understand their future options.

The Summit also provided a valuable forum to exchange views with experts and industry peers on the state of revenue security, potential threats and the piracy scene, and what’s next in the pay-TV marketplace.

We brought in two guest speakers to provide a broader view: Alan Constant and Steve Bjuvgard of Imediaco, a firm that provides technical and strategic consulting services across the entire range of media distribution technologies with particular expertise in video security. Alan offered an insightful perspective on the next 10 years of pay TV, by examining the previous 10 years. His convergence prediction is that DTH will be initially replaced by some form of hybrid network and then OTT on unmanaged networks.

Steve dug deep into piracy issues with some regional case study examples. He deftly broke down the status of piracy, along with the regulatory and legal enforcement environments in Asia and the Middle East. For example, in some Middle Eastern countries, it is estimated that up to 40% of urban households accessing pay-TV signals are unauthorized – meaning non-paying users.

Fresh from IBC, I also had some reflections to share. The most obvious was the lack of 3D “noise” on the show floor when compared to 2010. We saw only modest advancements in the positioning and development of 3D solutions and services. The 3D hype was soundly replaced by multi-screen services – although definitions differ, it is clearly the evolution of network convergence and it is no longer considered “new and mysterious” as it has been in years past. And it is worth pointing out that the falling prices of DVB set-tops are opening new markets, particularly in emerging regions.

Of course, operators are making decisions on the best ways to secure assets on these different delivery networks. As a validation of the software-based security approach, we saw even the legacy smartcard providers announce their software-based, multi-screen solutions. Of course, the other piece to the multi-network, multi-screen puzzle is content rights, which we find are dragging out these next-generation implementations.

We are working on some ground-breaking research regarding content rights across different networks and devices, so stay tuned.

All in all, the attendees at the EMEA Autumn Summit were a very interesting and dynamic group, representing both technical and business disciplines, with very ambitious and advanced business plans.  The speakers shared the difficulties of combatting piracy, not only through technical means but also through judicial, commercial, and creative mechanisms.

Of course, fun was had by all during our “extracurricular activities,” such as the visit to the Erdinger brewery with an extended tour of its facilities, where we learned everything worth knowing about beer making, and the Oktoberfest event itself, which was a totally OTT event (pun intended).

We look forward to hosting more events in 2012. We would love to get your input on what you’d like to hear from Verimatrix. Leave a comment and let us know.

Since last year’s show, it seems the digital TV industry has entered a new period of pragmatism and commercial maturity. This feels like a welcome period of stabilization after the recent cycles of hype following OTT’s emergence as a viable new technical option for service delivery.

The commercial and technical communities are now clearly rethinking some early bets. And we would argue that the tendency to give services and content away for free, or for minimal ROI, just because they represent new and flashy beachheads for promotion, is increasingly being eclipsed by the trend to include Internet delivery options as a component of existing video service relationships.

Yes, there are some pure play OTT providers on the scene that have certainly been aggressive and innovative. But as the dust settles, we anticipate that they may be increasingly been seen as complementary or niche service options among a field of competitive options led primarily by established service brands.

At IBC 2011, we expect to see the growth of content delivery over the Internet as a parallel and complementary component of pay-TV services, simply using a different technology base from the other components of the service delivered using traditional managed networks.  I expect that the two will look increasingly similar or highly merged as far as business models and key players are concerned.

From our perspective, Verimatrix is highly visible at IBC 2011 as a key independent player in the world of revenue and content security, offering a flexible and comprehensive set of solutions to multi-network, multi-screen video business delivery challenges.  Being independent has proven to be an increasingly valuable differentiator for us as it has provided us with the flexibility and means to focus solely on content security.

Drop by our booth (#4.B54) at the show, to learn more about:

• Enhancements to our OTT security solution, VCAS for Internet TV, and the rationale for investing in these areas. As the global footprint for OTT services grows, we are adding captioning support for multilingual programming, on-screen display (OSD) fingerprinting, dynamic copy control directives and more. Find out why.

•  The competitive advantage generated for our customers by the integration of Verimatrix IP technology and the mature DVB technology we acquired earlier in the year. One of the clear benefits is a common rights management approach and an architecture for hybrid client devices that enables dynamic dual network functionality for combinations of DVB and intermittent IP delivery networks.

• The alignment of our current products and development directions with the support for new technical and commercial standards that will serve to rationalize the industry moving forward, including DECE, MPEG-DASH and Open IPTV Forum.

• Our vision of the “new reality of multiplatform video distribution.” As multi-screen business models are being explored, the challenges of content licensing and rights becoming more apparent. Operators are faced with determining and managing a fast-growing set of rights. We’d love to share our current thoughts and experience on these issues.

•  The latest on our new watermarking solution, StreamMark.

We will also have several partner and customer stories to share, along with demonstrations that illustrate our multi-network, multi-screen security solutions – a space where we are unique in our ability to support the vision of the world’s most ambitious operators.

We are also delighted to announce that VCAS for Internet TV has been shortlisted for a CSI Award in the best content protection technology category.  A much appreciated nod, and a great way to kick off what we anticipate will be a very successful (and busy!) conference.

So if you’re in Amsterdam next month, drop by our stand, say hello and share your thoughts with us on the trends here and at @verimatrixinc that will define IBC 2011 and pave the way for the IBC 2012.

Last week, we posted answers to several of the follow up questions that were generated during our recent Light Reading webinar on Multiplatform Content Protection: How to Secure Content Everywhere.

Below are even more answers to questions with themes that pervaded multiple questions and comments during the session.

Feel free to let us know you agree or disagree by leaving a comment below.

Are keys determined by the DEVICE identity or by the USER identity? Do security systems provide for different entitlements for different users of a single device?

The management of key distribution for encrypted video streams is one of the ways to regulate consumption to different subscribers. In order to do that most effectively, operators need to determine the entitlements of those keys both at the user level and the device level. Security systems could provide different entitlements for different devices going to the same user or to provide different entitlements for different users on a single device.

The consumer’s experience is adversely affected by making consumption rules too complicated.  If the value proposition of the service or transactional purchase is too complicated and not intuitive to the consumer, then whole experience is detrimentally affected.  In our experience, we have found that you really want to make the rules as simple as possible but keep entitlement management on a fine grain basis managed on user-by-user and device-by-device basis.

Can HLS support the needed adaptation of streaming rate for the larger screen in addition to smaller screens?

The ability of HTTP Live Streaming (HLS) to scale delivery systems from small form factor devices to large devices is part of what makes it so attractive.  So, yes, it is possible for the device to adapt to the right bit rate to match the resolution of its own screen display as well as to match the stream profile to the available network bandwidth.

Do you see a trend towards IP video home gateway/IP STB among pay TV operators?

We believe that the market is inexorably moving to IP-based video delivery across networks outside the home as well as inside the home. We are working with cable operators that are migrating to so called cable IPTV or DVB-C / IP hybrid networks to take full advantage of the cost and operational efficiencies that are possible.

But the transition necessarily involves stepping stones, and the gateway device is certainly an element of solutions that can help bridge the gap between traditional video network delivery technologies and the IP centric world.

Where do you see gaming consoles in the universe of ‘connected devices’ and video consumption, and DRM protection?

Gaming consoles are very sophisticated and powerful video machines that make great set-top box substitutes. We also think that they could enable viable second or third screens in the home. They are pretty good from a video processing and cost standpoint, so therefore they should be pretty good from a home video services standpoint.

The challenge has always been developing applications for game consoles as they have not been open development environments and it’s been harder for these devices to become rich targets for different kinds of video services.

Access the archived webinar from Light Reading here.

Since 2006, we have held that spot as the leading software-based content security for global IPTV deployments, which is a noteworthy feat since so much has changed in the IPTV landscape since that time.

In the current wave of market consolidation, Verimatrix is now the only the independent player in the software CA/DRM market. We feel our continued market share is significant as it proves we are able to maintain our focus in IPTV while expanding our solutions into other markets.

It’s interesting to go back and read our first announcement in 2006. That report tracked 470 IPTV service providers and about 60 different IPTV vendors. Fast forward to this latest report. It tracked 913 IPTV operators and the top 120 IPTV vendors, which were broken down into in 24 sub-sectors. The numbers have nearly doubled in five years!

With this report, MRG has also introduced its RankTracker system that allows the monitoring of the movements of IPTV ecosystem vendors compared to previous reports. It is easy to track how the regional and global rankings have changed over the course of time. With this feature, you’ll find that we have moved up to 2nd place in North America!

For information on our award-winning content security solutions for IPTV, please visit our website.

A very broad topic, indeed, but also a very timely and relevant one. With an increased number of tablets and smartphones driving consumer interest in video on the go, consumers are demanding access to preferred content across devices, anywhere and anytime. However, for service providers and content owners to be able to provide these services in a profitable manner, the content must first be secure. In addition, as new revenue models develop, the content protection must offer increased flexibility and the ability to follow complex rules.

We addressed these issues during the webinar and are pleased to note that there was a very productive and stimulating Q&A session at the conclusion of the presentation. Many excellent questions were asked, however, and time constraints did not permit us to answer every question. Therefore, we’ve taken a sampling of the unanswered questions, and provided our answers and guidance below.

Be sure to watch for the second installment of this series, where we’ll be answering more questions from the webinar participants.

How will operators profit from content delivery using adaptive rate streaming of various types of video content? What network operator capabilities, if any, could enhance the end user QoE for such services?

Modern pay-TV operators should embrace novel technologies, such as those utilizing adaptive rate streaming (ARS), which have been designed to effectively scale and solve many remaining IP video issues.  Operators will profit from ARS as long as they increase subscribers’ quality of experience (QoE) and leverage the associated subscriber data.

With ARS, subscribers can enjoy an uninterrupted experience with the highest quality possible, even as they roam from one network environment to another.

In addition to the optimum-quality viewing experience, ARS also scales effectively on global and local networks, makes highly effective use of today’s content distribution networks (CDNs), and ensures that true HD media experiences over the Internet can become a reality. All of this translates to a richer consumer experience, with more personalized choices with regard to content, time and place.

ARS can also provide valuable subscriber intelligence. At Verimatrix, we believe that the more you measure, the more you can impact QoE. While the concept of gathering subscriber usage data is not new, operators need to think about subscriber behavior and usage data more intelligently. This data can be leveraged to generate new revenue streams, increase subscriber loyalty, as well as enhance QoE and subscriber satisfaction.

Technologies like ARS can provide a veritable treasure trove of data that can be analyzed for extremely useful metrics like performance trends and traffic patterns.   These metrics provide a robust foundation for enhancing QoE and turning it into a real competitive advantage.

What are the trends, now and in the next year or two, in stationary viewing vs. mobile (iPhone, iPad, etc.) viewing of video content?

This is a great question.  Without a doubt, the content landscape is rapidly evolving as a result of the increasing role of over-the top (OTT) services. Static information feeds from the Web today are joined by an ever richer vein of mainstream programming delivered directly from its owners – often for free and with minimal advertising interruptions.

While in the past this meant watching low-quality video on a PC monitor, today OTT services can be watched on the big screen connected to game consoles, Internet-enabled TVs, dedicated streaming devices such as Roku, and a variety of mobile devices, including the iPhone and iPad.

Consider these recent statistics (from a recent Nielsen report on smartphone usage), which represent a possible threat to traditional pay TV:

• Penetration of smartphone devices in the U.S. jumped from 23 percent of the market in the last quarter of 2009 to 31 percent in Q4 2010, representing a 35 percent increase
• The number of video viewers rose by 41 percent to 24.7 million over that timeframe
• Users spent an average of 4.2 hours per month consuming video at the end of 2010

Over the next couple of years, I think we can anticipate that this trend will continue. If you are looking for real time statistics, I suggest checking out the BBC Internet Blog, which posts a monthly snapshot of BBC iPlayer performance.  It’s a great resource and very helpful in identifying key trends and issues.

Do you think that ISO/MPEG’s DASH standard will become the dominant adaptive streaming protocol. If not, why not?

Yes, we do think that once it its finalized MPEG DASH is poised for widespread adoption.  In our opinion, device makers will want to preferentially support a single video stream type. That will tend to help the adherence of standard video support in both PC-type browsers and embedded browsers (which have been much more of a challenge in many cases), and starts us down the road of direct HTML page support for connected TVs etc. We think that MPEG DASH will become the obvious choice for embedded devices.

We are closely watching and participating in the standards development that will help enable and secure multiplatform content. For the latest standards developments and insights, read my article in the May 2011 issue of ScreensPlays,”Initiatives Promise Efficiency Gains for Multiscreen Service Operations.”

What questions do you have on this topic?

VCAS 3.0 was developed to match operators’ needs that are shifting beyond that of content protection alone, towards the broader perspective of revenue security. 

Disney CEO Robert Iger put it this way, “People are willing to pay for quality. They are willing to pay for choice. They are willing to pay for convenience. There’s plenty of room for people to spend more money on things they are doing online. We’re not monetizing as much as we do in our traditional business,” he said. “I think it is wrong to assume that because there is a lot on the Internet that is free that it is going to be impossible to monetize content.” 

VCAS 3 provides the tools and support for to address new opportunities arising from the accelerating convergence of video delivery over various types of networks – whether managed or unmanaged – to a multitude of devices. It enables operators to meet these new challenges and turn these into opportunities for growth. 

In the past several months, we have announced several customers that have deployed solutions based on the VCAS 3.0 architecture including the rollout of Hybrid DVB-C/IP platforms with New Zealand’s second-largest telecommunications operator TelstraClear, Finecom in Switzerland, Cablemas in Mexico and Gtd in Chile.  Plus the DVB-S deployment with ABS-CBN.

We were able to support these operators’ vision to take their subscribers beyond present one-way broadcast services to a solution that allows new methods of video content delivery and ultimately provide more value to their customers. The new services will deliver PVR functionality, HD, on-demand channels and other interactive and Internet-based services. 

We will be talking more about this at IBC in September. Please be sure to visit our “new” booth in Hall 4 Booth B84. We will be posting more information on what you can expect from us at the show this year!

UPDATE:
CSI introduced a Highly Commended award this year for those categories that were hotly contested. We are proud to receive the Highly Commended award for the Best Content Protection solution at this year’s IBC. Congratulations to the team!